Last Updated: 21 November 2025
Core Ethical Principles
WhatsFlow commits to ethical standards across:
- Data privacy
- AI usage
- Customer communication
- Automation limits
- User rights
- Compliance with WhatsApp/Meta policies
1. User Data & Privacy
We strictly safeguard all user data by:
- Not selling user data
- Not sharing data without explicit consent
- Encrypting sensitive data at rest & in transit
- Limiting access based on role permissions
All data practices comply with:
- WhatsApp Business API terms
- GDPR (where applicable)
- Standard SaaS data handling compliance guidelines
2. Responsible AI Use
AI tools must not be used for:
- Spam
- Harassment
- Fraud
- Phishing
- Unsolicited mass messaging
AI-generated content must be:
- Transparent
- Accurate
- Non-deceptive
- Ethically aligned
3. WhatsApp Compliance
Users must follow WhatsApp rules, including:
- Approved templates for notifications
- Business-initiated message windows
- User consent and opt-in requirements
- Responsible use of broadcast messages
WhatsFlow enforces suspension of accounts used for abuse.
4. Transparency & Honesty
We commit to:
- Honest communication
- Clear pricing
- Accurate feature descriptions
- No dark patterns
- No misleading claims about WhatsApp or automation capabilities