Last Updated: 21 November 2025
Effective For: WhatsFlow.app & WhatsFlow Platform Documentation
Introduction
WhatsFlow LLC is committed to providing accurate, transparent, and user-centered content to help businesses automate WhatsApp communication, build AI-driven workflows, and manage CRM operations efficiently.
These Publishing Principles outline how we create, review, and maintain all written content, including:
- Documentation
- Tutorials
- Blog articles
- Knowledge base entries
- Product feature announcements
- Policy explanations
- API usage guides
Our Editorial Mission
Our content aims to:
- Educate businesses and developers on automation best practices.
- Simplify complex AI and WhatsApp Business API concepts.
- Empower teams using automation for sales, support, and engagement.
- Guide customers to get the most from WhatsFlow’s features.
Content Standards
1. Accuracy
We ensure:
- All technical details are tested in real environments.
- API examples match actual API behavior.
- WhatsApp policies are referenced from official Meta documentation.
- No misleading claims or unverifiable statements are published.
Content is validated by:
- Product team
- Engineering team
- Compliance & legal review (when needed)
- Customer success team (for practical usability)
2. Integrity & Independence
WhatsFlow content is not influenced by advertisers, partners, or sponsors.
We maintain:
- Independent editorial judgment
- Honest feature comparisons
- Clear disclosure of limitations or constraints
- No paid editorial favoritism
3. Transparency
We clearly disclose:
- When content includes beta features
- When Meta/WhatsApp policy changes may affect workflows
- Known product limitations
- Integration requirements and prerequisites
4. Accessibility
We ensure that all documentation is:
- Easy to read
- Screen-reader friendly
- Globally understandable
- Localized-friendly for future translations
- Free from unnecessary jargon
5. Continuous Updates
Our product changes rapidly, so we maintain a strict update schedule:
- Major updates → documentation updated within 72 hours
- WhatsApp/META policy changes → updated within 5 business days
- Deprecated features → marked clearly and removed when appropriate
6. AI Usage in Content
WhatsFlow may use AI-assisted writing to:
- Standardize documentation
- Summarize updates
- Generate examples
However, all AI-produced content undergoes human review to ensure:
- Technical correctness
- Policy compliance
- Contextual accuracy
Audience
Our content is written for:
- SMBs & large enterprises
- Developers (API, automation engineers, integration specialists)
- Customer support & sales teams
- Marketing automation teams
- Agencies & resellers
- WhatsFlow SaaS subscribers
Editorial Review Process
- Drafting
- Internal technical review
- Compliance & policy check
- Publishing
- Scheduled updates & quality checks